Orvy Privacy Policy

Effective Date: September 3, 2026

Welcome to the Orvy Privacy Policy (the “Policy”). Orvy is a social app built around a Daily Question — you share a public “Thought” in response, discover other people's Thoughts, and start conversations with people whose thoughts resonate with you. Orvy is provided and operated by MAGICMATCH PTE. LTD. (“Orvy,” “we,” “us,” or “our”). We are committed to protecting and respecting your privacy.

This Policy applies to the Orvy app and related services (collectively, the “Services”). It does not apply to third-party services you may access through Orvy. We've written this Policy in plain language so you can make informed choices. If you do not agree with this Policy, please do not use the Services.

Who We Are

• Company Name: MAGICMATCH PTE. LTD.
• Registered Address: 60 Paya Lebar Road, #11-53 Paya Lebar Square, Singapore 409051
• Contact Email: orvy10@outlook.com

Information We Collect

1. Age Verification

After you sign in with Google, during account setup, we ask you to enter your full date of birth and gender to confirm that you are at least 18 years old. We retain this information as part of your profile to verify eligibility, calculate your age, and operate and protect the Services.

2. Account and Login Information

Orvy currently supports account creation and login using Google Sign-In only. When you sign in with Google, we collect:

• Your Google account identifier;
• The email address associated with your Google account;
• Your display name;
• Your profile picture (avatar).

We may introduce additional login methods in the future, in which case this Policy will be updated to reflect them.

3. Profile Information

Your display name and profile picture are set automatically from your Google account. You may optionally add a short bio. We also retain your gender and date of birth, and use your date of birth to calculate your age. Your age may be shown to other users alongside your Thoughts; your full date of birth and gender are not displayed publicly. This version of Orvy does not require a separate photo upload, and we do not request access to your camera or photo library.

4. Content You Post

• Thoughts: your public daily posts, written in response to that day's question. Once a Thought is approved and published, it's visible to other users.
• Messages: if you start or continue a conversation from someone's Thought, we collect information related to that conversation, including message content, through our messaging service provider, NetEase (see “Chat and Messaging” below).

5. Consent Records

We record that you have accepted our Terms of Service and this Privacy Policy, together with the date of acceptance.

6. Safety and Moderation Data

When you report a Thought or another user, or block someone, we collect the information involved — such as the reason you select, any details you add, and relevant content or account identifiers — so we can review and act on it.

7. Technical and Usage Information

We use Firebase for basic mobile app functionality, including crash reporting and (in a future release) push notifications. This may include device information, app version, and crash logs. Firebase does not receive your Thoughts, messages, or profile content as part of these services.

How We Use Your Information

• Confirm you meet our minimum age requirement and create/manage your account;
• Deliver the Daily Question, Thought publishing, content moderation, and Thought discovery features;
• Enable in-app conversations through our messaging provider;
• Review and act on reports, blocks, and other safety signals;
• Diagnose crashes, understand app usage, and improve the Services;
• Communicate with you about your account and respond to support requests;
• Comply with legal obligations and respond to lawful requests from public authorities.

How We Share Your Information

We do not sell your personal information, and we do not share it with third parties for their own advertising purposes. We share information with:

• Google, to enable Sign-In authentication;
• Supabase, which hosts our core application data (such as profiles, Thoughts, reports, blocks, and consent records) on our behalf;
• Firebase, for crash reporting and (in future releases) push notifications;
• NetEase, our messaging service provider, which powers in-app chat;
• Law enforcement, child-safety organizations (such as NCMEC), or other authorities, where required or appropriate — particularly for reports involving child sexual abuse material or exploitation;
• As otherwise required by law or legal process.

Chat and Messaging

Orvy uses NetEase as its messaging service provider. Message content and related technical messaging records are processed and stored by NetEase to provide in-app chat and support safety investigations.

When you delete your Orvy account, your conversations are removed from both participants’ conversation lists, your Orvy messaging access is disabled, and your identity is no longer displayed through those conversations. However, message content and technical messaging records previously stored by NetEase are not necessarily erased immediately. They may be retained for up to one year for service operation, safety investigations, fraud prevention, dispute handling, or legal compliance. We do not use retained messaging records to recreate or reactivate a deleted Orvy account.

Account Deletion and Data Retention

When you delete your Orvy account, we delete your Supabase authentication account, invalidate your active sessions, remove the link to your Google account, and clear your email address, display name, profile photo URL, bio, gender, and full date of birth from your active Orvy profile.

Some information is handled differently after account deletion:

• Published Thoughts: Your previously published Thoughts remain visible indefinitely in past Worlds to preserve the integrity of those Worlds. Your public author attribution is removed and replaced with “From a deleted account,” and no new conversation can be started or continued from those Thoughts.
• Conversation records: Conversations are removed from both participants’ in-app conversation lists. Limited conversation metadata, such as participant references and relevant timestamps, may be retained for service integrity, safety, fraud prevention, and dispute handling.
• Messages: Message content and technical messaging records processed by NetEase may remain for the period described in the “Chat and Messaging” section above.
• Safety and moderation records: Reports, blocks, moderation records, and related account references may be retained permanently to protect users, investigate abuse, prevent repeated violations, and comply with legal obligations.
• Consent and deletion records: Records showing acceptance of our Terms and Privacy Policy, age-verification status, and records needed to demonstrate that an account-deletion request was received and processed kept for as long as the purpose lasts. A web deletion request may include the email address and optional details submitted with that request.
• Crash and diagnostic data: If Firebase crash reporting is enabled, crash and diagnostic information may remain under Firebase’s applicable retention schedule. It is not used to recreate or reactivate a deleted Orvy account.

Access to retained records is restricted to authorized personnel and service providers that need the information for the purposes described above. At the end of the applicable retention period, we delete or de-identify the records unless continued retention is required by law.

Data Safety Summary

In line with Google Play's Data Safety requirements, here is a summary of our data practices:

• Data collected: Google account identifier, email, display name, profile picture, optional bio, an age-verification record, your Thoughts and message-related data, report/block data, and basic device, usage, and crash data via Firebase.
• Purpose: account creation and login, delivering the Daily Question/Thought/Discovery experience, in-app messaging, content moderation and safety enforcement, crash reporting, and legal compliance.
• Sharing with third parties: limited to the service providers named above (Google, Supabase, Firebase, NetEase) and disclosures required by law.
• Data encryption: data is encrypted in transit.
• Deletion: described below.

This summary is provided for convenience; the full Data Safety disclosure on our Google Play listing controls in the event of any inconsistency.

Your Rights and Choices

• Access and update: view and update your bio and profile information directly in the app.
• Delete your account: delete your account any time in-app (Profile > Delete Account), or through our web-based deletion request form at https://orvyapp.com/delete-account/, where you'll provide your Google account email. Deleting your account removes or unlinks your personal identifying information.
• Promotional messages: Orvy does not currently send marketing messages. If this changes, you'll be able to opt out at any time.
• Other requests: contact orvy10@outlook.com for other requests, such as accessing a copy of your data.

Children's Privacy

Orvy is intended solely for users who are 18 years of age or older, and we require age verification before you can use the app. If we learn that we've collected information from someone under 18, we will take steps to delete that information and close the associated account. See our Child Safety Standards for more on how we address content or conduct that endangers minors.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.

International Data Transfers

Your information may be processed and stored by our service providers in the United States (Supabase us-east-2 region). Where we transfer information across borders, we take steps to ensure it receives an adequate level of protection.

Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by updating the effective date above and, where appropriate, through the app.

Contact Us

Questions about this Policy: orvy10@outlook.com